More for Less

There’s a long blog coming tomorrow on new ways of gathering customer insight using signification and SenseMaker™, but this came out in yesterday’s Dilbert and can’t pass without re-posting…

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It doesn’t have to be a death spiral, but there are too many managers focusing on the less rather than the more. Not helped by the fact that the more requires some new ways of dealing with the world – and if you’re a less manager, that’s a big shift to make…