Change management is a collective term for approaches to preparing and supporting individuals, teams, and organizations in making organisational change. It includes methods that redirect or redefine the use of resources, business process, budget allocations, or other modes of operation that significantly change a company or organisation.
Last week saw a return to BRAC in Bangladesh. Working with IRC again, following on from two successful pilots 18 months ago – one around latrine behaviour change, the other around participation and attitudes to Village Wash Committees. This time we were asked back to start a fresh programme, one Read more…
Next week in New York, I’m with Cognitive Edge and UNDP exploring how to scale up projects without falling into the “duplicate and enlarge” trap. Development experts and scientists from ecology, neuroscience and complexity are coming together to look at what new approaches we can fashion that work more practically and effectively than current approaches to scaling up.
I came across a glorious Churchill quote recently while reading Billy Bragg's The Progressive Patriot. It wasn't one I had heard before, but it sums up beautifully something that challenges many of the people I talk to – how to set direction and objectives for large numbers of people, many Read more…
The past couple of days, therefore, has been an interim stage – the first workshop and subsequent work was about getting narrative projects designed and collection started, this workshop was about starting to understand what the narrative was revealing and how to use it with different groups to engage and move to actions. … One of the many reasons I like using SenseMaker® is that, while it starts as a research tool in its initial stages, the real potential lies once we’ve gathered material – then it can morph into a monitoring system, knowledge-sharing facilitator, learning tool, innovation catalyst and much more.
How alternative storytelling can help impact evaluation It’s a great, plain English description of the method (something I rarely manage to produce, slipping into jargon too often). … Instead of looking for ways to “prove” x or y has happened, it offers a means to create a continual feedback loop where information is flowing in to help adjust delivery of programmes as time goes on.
If there’s one massive change in the 12 years since I founded Narrate, it’s the use of the word “narrative”. Back then, any mention of the word was met with at best a puzzled query as to its relevance and at worst a comment to the effect that I must Read more…
I’ve just seen another article about how social media caused change in Egypt. (I’m not going to link to it – or any of the others – as I don’t want to encourage the causal thinking behind it.) The other element I’ve seen mentioned as important in the Egypt changes Read more…
Yesterday afternoon was another interesting presentation – this time to the CASE group of internal communicators from Higher Education. Smart people, fun afternoon and just to add to the mix, I got to speak with Ghassan Kharian of Kharian and Box, who I haven’t seen in a while. Following his Read more…
Here’s an interesting question – are you assuming that because people tell you the right answer that they believe in it? I ask, because I’m looking at some interesting employee responses to a recent survey. With a colleague, we changed the usual response format from 1-7 Likert scales of “How Read more…
Friday was an odd start – I’m used to catching the 0430 train to St Pancras for an early Eurostar. I’m also used to clubbers getting off the train on their wasted way home as I get on on my equally wobbly way to work. What I’m not used to Read more…