Unintentional design
It all depends on your point of view. And your user’s. Your annoying glitch may be their magic bullet…
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Conference references Culture Employee engagement Narrative research SenseMaker Tools and techniques Uncategorized
Digital Leadership, Agile Transformation – an introduction to narrative research and SenseMaker
Thanks to the Digital Leadership Meetup team for the recent opportunity to join them. We talked about the need for good feedback, sense-making in working with people – and the vital role of employee narrative Read more…