The other week, while researching this post, I came across some fantastic additional resources stemming from the GlobalGiving project.
This video is great
Even better yet, the GlobalGiving team have been very generous in putting up a complete overview of the project – from how they worked, to how they used SenseMaker and looked at the stories (complete with examples), some examples of how they're feeding back to the original communities and, most generously and invaluable to practitioners, the "Real Book" for Story Evaluation methods.
It's a wonderful and invaluable resource. Set some time aside (I'm hoping for June 2011, but that may get pushed back) to properly go through this.
Thank you to Irene, Dave and Marc for sharing it all.