Join Tony and Ken Power to hear about how to transform your organisation

Join Tony and Ken Power to hear about how to transform your organisation

For three years, Narrate worked closely on a large-scale global organisation transformation programme with an in-house team led by Ken Power. As part of that programme, Tony ran in-house training courses on Cynefin and Complex Facilitation Techniques for dozens of in-house teams; designed SenseMaker projects with Ken; and over time together they created the capacity […]

UNDP Innovation Conversation on Complexity 27 September, 2017 – video available

UNDP Innovation Conversation on Complexity 27 September, 2017 – video available

Last week, Tony gave a talk at the United Nations Development Programme (UNDP) on Navigating Complex Adaptive Systems. Brilliantly hosted by the UNDP Innovation team, particularly Malika, the video from the hour-long presentation is here The presentation looked at the core elements of complexity, how to approach dealing with complex systems and included questions on […]

Business approaches for “complex” problems

Business approaches for “complex” problems

With Andrew Moore at DAV Management, I've written a piece recently: "New approaches to 'big' problems". It's a business piece talking about how new complexity-based approaches can offer major benefits in terms of better insights, reduced costs and greater customer loyalty over the traditional approaches to the problems. In particular, we talk about: using customer […]

Rules should define the space, not fill it

Rules should define the space, not fill it

John Kay's column in the Financial Times today chimes with a quote that struck me recently: "Rules are good. They define the edges of things" It made me think, specifically, about how rules are used in different domains of Dave Snowden's Cynefin framework. In the Simple (Known) domain, rules dominate – things are completely predictable, […]

Experts that annoy, and annoying the experts

Experts that annoy, and annoying the experts

From the ever-reliable xkcd blog. A lovely take on the ability of some people to make any new area of knowledge conform with minimal adjustment on their part to what they’re already expert in. It’s why I love presenting the Cynefin framework to people and watching the reaction. Some like to justify why things are […]