The second part of the series I promised on using narrative and storytelling from the slide I showed the LGComms conference earlier this year. (Part 1 was Get the Story Straight). When I showed this slide at LGComms, I knew only too well that “Branding – the stories to attract Read more…
Two great sessions last week at the QEII Conference Centre with Dave Snowden of Cognitive Edge. The shift from theory to practical application of new management techniques based on principles of complexity, cognitive neuroscience, anthropology and others has been remarkably swift in recent years – and even for those who’ve Read more…
There is a moment of great relief that comes in every client’s experience – the moment when the stories start to come in. And then the delight that not only are they coming in, but they’re coming in volume! There is a belief in the communications world that getting hold Read more…
Still busy writing. But in the meantime, Cognitive Edge has published a paper on More Than Numbers – Revitalising Employee Engagement. Very good reading. You can download it here – an easy and important read!
I’m currently busy putting together a new talk for tomorrow night’s Henley Business School Alumni Medical Suppliers Forum, editing an article and writing two others – one for Melcrum on how negativity and dissent make an organisation more healthy and another for the Medinge Journal on Branding and Complexity. And Read more…
Satire and ridicule is a great way to damage rumours/stories/beliefs (Robert McKee talked about Mel Brooks’ “Blazing Saddles” putting paid to the old western genre until Clint Eastwood came up with “Unforgiven” to give it a gritty twist from the old versions.) So I’m delighted to see Dilbert putting the Read more…
In recent weeks I’ve spoken at or run workshops at conferences on knowledge management, employee engagement and change communications. Very few moments in those that excited, but one over-riding element that depresses me. The subtext of so many of the questions I get asked and so many presentations I sit Read more…
In the last couple of years, there’s been a lot of interest in social networks – and (somewhat belatedly) communications professionals are starting to look at greater use of informal networks and word-of-mouth. There’s still, however, the temptation to look at the model Malcolm Gladwell sets up in The Tipping Read more…
Spare us from this stuff. Please. The Institute of Directors is planning a conference The IoD Leadership Series – Part I: Developing Dynamic ‘People Strategies’: The Foundation of Successful Business Studies have shown that highly motivated, engaged staff are more productive, connect with customers better, have a positive effect on Read more…