Learning SenseMaker

Learning SenseMaker

I’m in Antrim, Northern Ireland tomorrow, working with a bunch of smart people who are using SenseMaker to understand patients’ experience of healthcare across the region – it’s called the 10,000 Voices project. We met a few months ago, when I ran a one-day introduction to the principles of SenseMaker, how to design projects and […]

Patterns of voices from the Balkans – working with UNDP

Patterns of voices from the Balkans – working with UNDP

The past couple of days, therefore, has been an interim stage – the first workshop and subsequent work was about getting narrative projects designed and collection started, this workshop was about starting to understand what the narrative was revealing and how to use it with different groups to engage and move to actions. … One of the many reasons I like using SenseMaker® is that, while it starts as a research tool in its initial stages, the real potential lies once we’ve gathered material – then it can morph into a monitoring system, knowledge-sharing facilitator, learning tool, innovation catalyst and much more.

Marketing Measurement

Marketing Measurement

I’m packing to leave for Hong Kong in about half an hour – looking forward to some of the discussions that will ensue around Strategy, Leadership and Innovation next week, then off to Sydney for the Cognitive Edge Foundations course. For the UK-based, however, I’ve just had details of a talk I’m giving with a […]

Seminar workshop: Practical approaches to intractable problems

Seminar workshop: Practical approaches to intractable problems

I mentioned this on Wednesday. Details are finalised: Practical approaches to intractable problems Prof Dave Snowden, Chief Scientific Officer, Cognitive Edge Thursday 4th November, 9.30-12.30; 1.30-4.30, QEII Conference Centre In recent years, techniques and tools are making it possible to exploit complexity and anthropological approaches to solving intractable problems – those issues that have proved […]