Narrative, Complexity and Change
SenseMaker® is a software tool developed by Cognitive Edge which integrates decision support, research, monitoring and knowledge management.
Described by a leading anthropologist in the British Government as the first example of distributed ethnography, the software represents a radically new approach to narrative research.
For three years, Narrate worked closely on a large-scale global organisation transformation programme with an in-house team led by Ken Power. As part of that programme, Tony ran in-house training courses on Cynefin and Complex Facilitation Techniques for dozens of in-house teams; designed SenseMaker projects with Ken; and over time together they created the capacity […]
It’s been long overdue, but I was reminded the other day that in November 2017, I presented at the annual conference for the American Evaluation Association in Washington DC on our use of SenseMaker for UNDP Jordan. [For sensitivity reasons (the project was not yet complete at that point) I couldn’t post his slides from […]
Thanks to the Digital Leadership Meetup team for the recent opportunity to join them. We talked about the need for good feedback, sense-making in working with people – and the vital role of employee narrative research in providing that (in this case, using SenseMaker® software). The slides from the SenseMaking your way into the HR […]
Our CEO and Chief Storyteller, Tony Quinlan, spoke on Thursday 15th November 2018 at the Bangkok workshop on UN Data Literacy. Talking about using ethnography in-field, he discussed projects we’ve undertaken with Cognitive Edge’s SenseMaker tools.
We spent last week working on a new narrative research framework using SenseMaker® with a new client – a quick snapshot of the organisation ahead of a big leadership and organisational design event in a month’s time. The week started with a workshop to explore the issue and the potential angles for the SenseMaker® triads, dyads, […]
I’ve realised that site changes mean that one of the best case studies of using SenseMaker® in field has disappeared from both the Cognitive Edge and GirlEffect websites. I was lucky enough to work alongside both the authors – in Rwanda and to a lesser extent in Ethiopia – on these brilliant projects. If you’re looking for […]
If you’re thinking of running a SenseMaker project – I’d strongly recommend reading these first. In recent years, the Narrate team has been working closely with UNDP staff on SenseMaker projects across Eastern Europe, Central Asia and the Middle East. UNDP staff regularly blogged about their experience of using SenseMaker in field on the UNDP website, but […]
NetIKX: Working In Complexity Just announced in the past week, a variety of opportunities to learn more about complexity, Cynefin and SenseMaker®. I’ll be in London on 7th March from 2pm running a session for NetIKX – all welcome. It’ll be a mix of theory and exercises, along with the obligatory side stories and examples. […]
This week, Tony joined fellow complexity explorer Marcus Jenal for a webinar hosted by Laurie Webster for Cognitive Edge. Looking at social change, both presenters talked about recent experiences of using SenseMaker to explore social and attitudinal change. The webinar was recorded and is available for watching at Cognitive Edge’s Wistia site here. Tony’s slides are […]
I’ve just finished Tim Harford‘s excellent Messy (paperback just out) alongside Giuseppe Tomasi di Lampedusa‘s The Leopard and both have thrown up examples of phrases that brought a smile to my face and, along with an example from a conference earlier this year, highlight one of my concerns about automatic forms of text analysis. To be […]