Get the story straight – Storytelling in Communications 1

The opening gambit of more than one past client project has been “help us get our story straight”. Sometimes it’s just that – the general story – sometimes it’s something specific: “help us get our customer story straight”, “our story on leadership”. It’s an interesting starting point, but demands a Read more…

Seminar workshop: Practical approaches to intractable problems

I mentioned this on Wednesday. Details are finalised: Practical approaches to intractable problems Prof Dave Snowden, Chief Scientific Officer, Cognitive Edge Thursday 4th November, 9.30-12.30; 1.30-4.30, QEII Conference Centre In recent years, techniques and tools are making it possible to exploit complexity and anthropological approaches to solving intractable problems – Read more…

Attribution is complicated, targets are unable to see contribution

I’m spending time this afternoon at the launch of the UK office of the International Initiative for Impact Evaluation (3ie). While it’s a subject I’m keenly interested in, it’s not one in which I’ve got depth of understanding. I struggle sometimes to understand some of the conversations, but many of Read more…

Henley Alumni Medical Suppliers conference slides

Thanks to all at last night’s Medical Suppliers forum – despite the late hour and the dreary weather, they offered bright and challenging questions and sparkling conversation after I’d presented. I promised the slides: Babies, bathwater and targets – Presentation to Henley Medical Suppliers Forum, September 2010