Posting from the lounge in Cologne/Bonn airport after a meeting with a potential client around supporting a leadership/collaboration approach addressing and using some key issues around nationality and function. (At some point it will no doubt be worth a separate blog. But now’s not that point.) I don’t recall ever Read more…
Last week, I was an interested observer in a debate that rumbled on over three days – about the definition of a term being used by three different organisations working together. On this occasion, the term was “Strategic Communications” or “StratCom”. (As an aside, it recalled the days, 20 years Read more…
I’ve just seen another article about how social media caused change in Egypt. (I’m not going to link to it – or any of the others – as I don’t want to encourage the causal thinking behind it.) The other element I’ve seen mentioned as important in the Egypt changes Read more…
This time last week I was in Brussels, talking about internal communications – and made the point I always do about the problem with corporate values. They don’t work. There’s no context, they’re generally meaningless (who’s ever going to argue with them) and they’re too easy to twist around. This Read more…
With Andrew Moore at DAV Management, I’ve written a piece recently: “New approaches to ‘big’ problems“. Edited with copy of the article, as it’s no longer available from DAV Management. New Approaches To Big Problems It’s a business piece talking about how new complexity-based approaches can offer major benefits in terms Read more…
I ran an innovation session recently for a client's senior management team that featured an exercise that a lot of people shy away from. There is a great tendency for lots of people to stress positivity – building on ideas, reducing criticism, etc. I can understand that – but it's Read more…
I was talking with a client recently who asked me about the internal comms masterclass where we first met. Ark Group had asked me to run a masterclass that had got some great feedback and he wanted to know when he could send some of his team on a similar Read more…
The secret’s finally out – this project last year was with Pfizer. This month’s Strategic Communications Management magazine features Pfizer Communications Director Nigel Edwards’ case study on the overall project. If I’m honest, we were very proud of this one. Fast response, fast gathering and fast analysis – and using Read more…
The other week I had one of those fun weeks where the situations and people are so different from one day to the next, I was at risk of getting whiplash. On the one hand, I was lucky enough to join Anne McMurray and a group of people running interesting Read more…
I’ve been a fan of Michael Chabon’s writing since I read The Amazing Adventures of Kavalier and Clay in 2003 on holiday in Sicily. (I’d sneak away from the post-dinner political arguments with the excuse of putting the girls to bed, then sit outside in the evening warmth devouring the Read more…