One of the major problems with change programmes is that those involved focus on the organisation. There are good reasons, but it makes it an exercise in navel-gazing and group-think. The language and interventions that appear from this approach are, Read more…
I recently posted on the need for putting endings on organisational stories. It’s prompted some interesting responses and I’d like to throw some more fuel on the fire to illuminate some elements of this. One of the comments I’ve had Read more…
Changing people in an organisation can become a battlefield. With, often, a change team or department (also known as Organisational Design, Strategy, etc), Human Resources, Training and Development (also known as Leadership these days) and Communications all staking out territories Read more…
I don’t really believe all the talk of change fatigue I hear. Oh, I don’t deny that some people get tired of constant change programmes running, but that’s a different thing altogether. (I also don’t agree with that old change Read more…
I notice that Seth Godin’s talking about marketing as storytelling again over at Guy Kawasaki’s Signum sine tinnitu in this post: Ten Questions with Seth Godin Question: What is an example of company that created a brand by conducting a Read more…
Happy birthday the PC – 25 years old. Back in 1995, when I first started looking at stories and narrative in change contexts, I was working at IBM’s manufacturing site in Greenock, Scotland. At the time, it was manufacturing all Read more…
Spare us from this stuff. Please. The Institute of Directors is planning a conference The IoD Leadership Series – Part I: Developing Dynamic ‘People Strategies’: The Foundation of Successful Business Studies have shown that highly motivated, engaged staff are more Read more…
This comes as an ongoing relief. There are places (still!) where communications tools are debated and discussed and practitioners are concerned with online vs offline tools – the modern PR equivalent of Lilliput vs Blefescu (the islands that argued over Read more…
Where do you direct people’s attention in your organisation? What are the overriding figures and measurements you use? and why don’t they see more than just those? This is a fabulous piece of research – winning an Ig Nobel prize Read more…
New evidence indicates clues about the source of empathy – mirror neurons. The ideas in this article hint that when we see someone’s actions, it triggers motor neurons in our own brains so that we feel as though we were Read more…