Another one of the perennial surveys comes out in Personnel Today to announce how much productivity is costing UK businesses. And this one proclaims that training is the answer. £70bn: the cost of poor productivity UK employers have been urged Read more…
I first posted this a year ago. One year on, it seems fitting to reprint it now. Sometimes it’s hard to know quite what to say, but I have to say something. A good friend and colleague, Colin Morley, was Read more…
We’re introducing something new to the Narrate portfolio, as a result of feedback from you. While many organisations want us to run full campaigns inhouse to implement change and improve culture, there are many who have the capability to do Read more…
We’ve just finished our series of change masterclasses around the UK – Change Management for the Public Sector. And it’s highlighted for me the glaring error in too many assumptions that people on each side of the public/private divide make. Read more…
Last year’s scenes in Trafalgar Square, London after the Ashes were the latest sign of an important change. We’re learning to celebrate success. When Simon Anholt and I spoke prior to the Rugby World Cup a few years ago, we Read more…
Most communicators in organisations are missing out in blogs. And that’s because the main story about blogs is missing the relevant point. I’ve been talking with various people recently in the communications world about blogs. Their current preception about blogs Read more…
I’m currently reading Patricia Shaw’s “Changing Conversations in Organizations” after John Moore recommended it to me. I’m finding it challenging and great – in particular for the emphasis it puts on the non-formal networks in organisations. It ties in with Read more…
I’ve long believed that the media and their chosen frameworks for “news” are hugely responsible for shaping mindsets far beyond the power of their headlines. Without wishing to inflate already-over-large heads, the style, language and “master narrative” with which a Read more…
Or creating stories that people care about I was arguing recently that branding is a much misused and misunderstood term. And I’d be the first to admit that the misunderstanding may well start in my own mind, let alone anyone Read more…