Changing organisations Communications Complexity Cynefin Leadership Narrative Organisational culture
Rules should define the space, not fill it
John Kay's column in the Financial Times today chimes with a quote that struck me recently: "Rules are good. They define the edges of things" It made me think, specifically, about how rules are used in different domains of Dave Snowden's Cynefin framework. In the Simple (Known) domain, rules dominate Read more…