Digital Leadership, Agile Transformation – an introduction to narrative research and SenseMaker

Digital Leadership, Agile Transformation – an introduction to narrative research and SenseMaker

Thanks to the Digital Leadership Meetup team for the recent opportunity to join them. We talked about the need for good feedback, sense-making in working with people – and the vital role of employee narrative research in providing that (in this case, using SenseMaker® software). The slides from the SenseMaking your way into the HR […]

Cynefin course

Cynefin course

Two upcoming courses that I'd highly recommend – and not just because I'm helping teach them these days.  I've recommended the Cognitive Edge courses for years, but this year has seen a major refresh of the content and approach to the material.  It's a real combination of solid theory, exercises and practical examples – all […]

Business approaches for “complex” problems

Business approaches for “complex” problems

With Andrew Moore at DAV Management, I've written a piece recently: "New approaches to 'big' problems". It's a business piece talking about how new complexity-based approaches can offer major benefits in terms of better insights, reduced costs and greater customer loyalty over the traditional approaches to the problems. In particular, we talk about: using customer […]

European capacity for sensemaking and complexity

European capacity for sensemaking and complexity

We’re building European capacity for our clients and our projects! I’m delighted to make the official announcement that UK-based Narrate and Netherlands-based Top Innosense are partnering to create the sense-making capability that can support the projects that we’re seeing across Europe. With experts like Harold, Ton, Erwin and Aart-Jan, we’re looking forward to sharing some […]

SenseMaker in Europe – building momentum

SenseMaker in Europe – building momentum

Friday saw the second informal meeting of European Cognitive Edge practitioners. And great conversations were had as it feels like there’s momentum building for the network in Europe – with a core group of people looking to get things going in Europe. But first things first. We’d managed to get a room above a bar […]

Playing with SenseMakerTM

Playing with SenseMakerTM

On Monday this week, I spent the day with four smart people playing with Cognitive Edge’s SenseMaker software and a collection of just over 1500 stories. What was most encouraging was that, up to that point, most of us had used it and looked at material and wondered why we didn’t get it, when everybody […]