Over-simplifying the cutbacks

Over-simplifying the cutbacks

Reduced budgets are producing some interesting approaches to the necessary decisions to be made. A recent visit to the Blackberry Clinic in Milton Keynes showed me one of them: it turns out that the local PCT, having to cut budgets by a substantial percentage, had gone for the simple approach – stopping all treatment in […]

More for Less

More for Less

There’s a long blog coming tomorrow on new ways of gathering customer insight using signification and SenseMakerâ„¢, but this came out in yesterday’s Dilbert and can’t pass without re-posting… It doesn’t have to be a death spiral, but there are too many managers focusing on the less rather than the more. Not helped by the […]