Experts that annoy, and annoying the experts

From the ever-reliable xkcd blog. A lovely take on the ability of some people to make any new area of knowledge conform with minimal adjustment on their part to what they’re already expert in.

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It’s why I love presenting the Cynefin framework to people and watching the reaction. Some like to justify why things are still complicated. Far more people have a look of sheer relief and joy – all the management theorists and the accountants have been telling them that their worlds are complicated and they just don’t think enough about it. Now they have a model in which they can retort – “you just don’t understand complexity…”