Delighted to see this in the FT: Streetlights and Shadows, a new book out by Gary Klein. Anyone who’ s seen me present or give a masterclass in the past few years will remember that the one book I recommend to everyone is Gary’s Sources of Power.
For anyone who’s looking to communicate to others – particularly if you want others to change or adapt their behaviour – it’s a crucial guide to the reality of how people make decisions. Firmly grounded in science, full of explicatory stories, it’s a very readable book.
I’m looking forward to reading the latest – my copy’s on order right now.