Getting familiar with SenseMaker®
If you’re thinking about running a project exploring complex issues like culture, there’s another chance to kick start a project with the SenseMaker® trainings in Seattle from 11–13th March 2015.
As many people know, I’ve been using SenseMaker® software to understand populations and design and monitor programmes for the past six years. In recent years, more and more people are exploring it – but it can be a daunting beast to start with.
So earlier this year, I started running new courses specifically designed to help people run SenseMaker® projects – the subjects have been as varied as culture change, customer insight, population understanding and real-time feedback from passengers. Singapore and London were great successes – we’re keeping the numbers small so that we can focus on people’s real projects – and so far we’ve built a bunch of frameworks as part of the two-day Building and Testing Signification Frameworks course:
- Exploring the possibilities for spreading innovative use of technology
- Understanding blockages to use of Agile software techniques
- Real-time feedback from rail passengers – with the potential for crisis handling built-in
- Investigating citizens’ concerns around cost-of-living, including what social elements can mitigate perceptions of problems
The course, therefore, is much more than just information – it’s actual framework-building. Two of these are rapidly moving into testing and will start work soon.
So if you’re thinking about it, but not sure where to start … see you there.
(And there will be more of these later this year – the full schedule was almost finished on last week’s flight when my laptop went awol, taking six hours of planning with it… Ho hum!)