I’ve realised that site changes mean that one of the best case studies of using SenseMaker® in field has disappeared from both the Cognitive Edge and GirlEffect websites.
I was lucky enough to work alongside both the authors – in Rwanda and to a lesser extent in Ethiopia – on these brilliant projects.
If you’re looking for a plain English description – here it is.
The healthcare sector is on a continuous journey of improvement. For senior managers to understand how to enhance patient care and treatment outcomes, they need access and the ability to make sense of up-to-date and Read more…
Narrative research offers a powerful method to uncover the true stories and experiences of employees, partners, and customers.
No great thoughts today – the upcoming post on how not to restrict necessary feedback is drawing those for the moment. Instead, an observation for those of us who use micro-narrative research for sensemaking and Read more…