I’m currently reading Patricia Shaw’s “Changing Conversations in Organizations” after John Moore recommended it to me. I’m finding it challenging and great – in particular for the emphasis it puts on the non-formal networks in Read more…
I’ve long believed that the media and their chosen frameworks for “news” are hugely responsible for shaping mindsets far beyond the power of their headlines. Without wishing to inflate already-over-large heads, the style, language and Read more…
Or creating stories that people care about I was arguing recently that branding is a much misused and misunderstood term. And I’d be the first to admit that the misunderstanding may well start in my Read more…
Trust is ultimately built on experience – ours and those close to us – and that experience is most often shared through the stories that we tell. It’s far easier to tell stories that reflect Read more…
Financial Times Editorial: Major rifts in the Corus boardroom between factions from the two companies that merged The rifts within the Corus boardroom are unusual only because they’re so highly visible. They’re certainly not unexpected Read more…
The new UK ads for online bank firstdirect are great. Short TV pieces that feature a “real” voiceover, complete with umms, ahs and stumbles – all customers comparing the story of a friend dealing with Read more…