A great morning at QCon in London today – speaking on using SenseMaker® to understand user requirements better. I had to rush out the door, so didn’t get to hear Chris Matts and Shane Hastie in the afternoon.
As promised, the slides are here: Download 001 SenseMaker® frameworks
For those who want to know more about Cynefin, SenseMaker and using complexity and narrative, Michael Cheveldave will be running a one-day workshop in New York as an adjunct to the Lean UX conference – the course details will be here next week – book next week and get $50 off. I’d seriously recommend it!